Privacy Policy of Senwaiy
Senwaiy Technology Co., Ltd. (hereinafter referred to as "Senwaiy," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with applicable data protection laws and regulations, including the EU General Data Protection Regulation (GDPR), where applicable.
1. Legal Basis and Compliance
Senwaiy processes personal data in compliance with applicable data protection laws, including the Personal Data Protection Act of Taiwan and, where applicable, the EU General Data Protection Regulation (GDPR). Personal data is processed on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, protection of legitimate interests, or other lawful grounds permitted by applicable laws.
2. Scope of Application
2.1 This Privacy Policy applies to the collection, processing, and use of personal data when you interact with Senwaiy, including but not limited to:
- conducting business communications with us;
- registering for events, seminars, or training programs;
- subscribing to newsletters or marketing communications;
- creating or using an account or membership services;
- contacting us via websites, email, telephone, or other communication channels.
2.2 This Privacy Policy does not apply to third-party websites or services that are independently operated and accessed via links on Senwaiy’s websites. Such third parties are governed by their own privacy policies, and Senwaiy assumes no responsibility or liability for their data processing practices.
3. Categories of Personal Data We Collect
Depending on the nature of your interaction with Senwaiy, we may collect the following categories of personal data:
- Identification data: name, job title, company name, address, telephone number, email address;
- Demographic data: age, gender, date of birth (where permitted by law);
- Professional and educational data: education background, qualifications, professional expertise;
- Employment-related data: employer, position, industry;
- Usage and technical data: IP address, browser type, device information, access times, pages visited, and system logs;
- Communication data: emails, inquiry forms, customer service communications, and website messages.
Where personal data is optional, failure to provide such data will not affect your statutory rights, but may limit our ability to provide certain services.
4. Purposes of Processing Personal Data
Senwaiy processes personal data for the following purposes:
- to provide, operate, and maintain our websites, products, and services;
- to manage customer relationships and memberships;
- to communicate with you regarding inquiries, services, events, or support requests;
- to conduct marketing, promotional activities, and business development (where permitted by law);
- to perform analytics, surveys, and statistical analysis to improve our services;
- to comply with legal, regulatory, and contractual obligations.
5. Cookies and Similar Technologies
5.1 Senwaiy uses cookies and similar technologies to enhance user experience, analyze website performance, and support marketing activities. Cookies may collect technical and usage data such as IP address, browser type, access time, and browsing behavior.
5.2 Cookies do not directly identify you unless you choose to provide personal data. Information collected through cookies is generally aggregated and used for analytical and improvement purposes.
5.3 You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality or availability of certain website features.
6. Data Sharing and International Transfers
6.1 Senwaiy does not sell personal data. Personal data may be shared with trusted third parties only where necessary for the purposes described in this Privacy Policy, including:
- service providers acting as data processors (e.g., IT services, marketing platforms, analytics providers);
- business partners for jointly organized events or services (with appropriate notice);
- affiliates or related entities for internal administrative purposes.
6.2 Where personal data is transferred across borders, Senwaiy will implement appropriate safeguards in accordance with applicable data protection laws, such as contractual clauses or other lawful transfer mechanisms.
7. Data Security and Retention
7.1 Senwaiy implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.
7.2 Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
8. Children’s Privacy and Sensitive Data
8.1 Senwaiy does not knowingly collect personal data from children under the age of sixteen (16) or such other age as defined by applicable laws, without verifiable parental or guardian consent.
8.2 Senwaiy does not intentionally collect sensitive personal data, such as health information, political opinions, religious beliefs, biometric data, genetic data, sexual orientation, or criminal records. Please do not provide such information to us.
9. Exercise of Personal Data Rights
9.1 When using services on Senwaiy’s websites, Senwaiy will assist in ensuring that your contact information and preference settings are accurate, complete, and up to date, in order to provide better products and services.
9.2 If the website does not fully meet your needs for exercising your personal data rights, you may submit a written request by email. Senwaiy will review and process your request without undue delay and in accordance with applicable data protection laws.
9.2.1 Contact Email : info@senwaiytech.com
10. Miscellaneous
10.1 Where specific services of Senwaiy have more detailed or specific privacy provisions, such provisions shall also apply and are not excluded by this Policy.
10.2 Senwaiy conducts periodic self-reviews to ensure compliance with this Privacy Policy and may revise it in response to legal amendments, technological developments, or internal management adjustments. Revised terms will be published on Senwaiy’s websites for your reference.
10.3 The updated Privacy Policy shall take effect from the date of revision. Continued use of Senwaiy’s services constitutes your acceptance of the revised terms.